Police|Trading Standards

Still always phone 999 in an emergency.

Otherwise click Eastfield and Filey | Your area | North Yorkshire | North Yorkshire Police, including a 'Contact us' tab to go through the set of questions which will direct you to the right place most quickly, with options to upload CCTV, images etc if relevant.

The Police’s advice is to report anti-social and offending behaviour promptly directly to them, with images if possible and safe to do so, and with as much detail as possible to increase the likelihood of identifying and dealing with those responsible.

Front counter hours of Eastfield Police Station 

Open 9.00am - 1230pm Monday to Friday.

Monthly Police Report

North Yorkshire Police's Neighbourhood Policing Team for Eastfield and Filey provides a monthly Police Report of local crime figures, Police operational activity and other relevant news to the Council. The latest Police Report is uploaded as a pdf file on this page and can be opened and/or downloaded, below.

Police Community Messenger Alerts

North Yorkshire Police also provides regular Community Messenger alerts of current scams to individual residents and organisations by e-mail. To join the scheme yourself or if you run a newspaper, newsletter, noticeboard or simply like to keep your local community in the know, please e-mail Digital PCSO 4845 Andrew Hugill [email protected] who will add you to this.

Police and Trading Standards Advice

From time to time the Police issue particular crime prevention and other multi-agency advice.

Current crime prevention and other multi-agency​ advice - is listed here with full details provided below, most recent first.

Specific Fraud & Crime Prevention Alerts: 

• 16 April 2025: Loan Sharks
• 31 July 2024: Domestic abuse & violence - How to find help
• 15 January 2024: Young People - Are You Fearless?
• 9 January 2024: Report details of all stolen goods - the Police can publicise to deter sale/purchase on

General Fraud & Crime Prevention Alerts:

• Stay one step ahead - Don't fall for scams

In addition see the National Trading Standards Scams Team's current advice www.friendsagainstscams.org.uk​

Neighbourhood Watch

Anyone interested in coordinating Neighbourhood Watch in the Council's area, please contact the clerk.

The monthly Neighbourhood Watch Network Newsletter is uploaded as a pdf file on this page and can be opened and/or downloaded, below.

Specific Fraud & Crime Prevention Alerts

16 April 2025: Loan Sharks

We have had information that “Loan Sharks” are working in Scarborough. Gone are the days, when you would quietly meet a loan shark in a shady office, these days, they operate in our neighbourhoods, sometimes in broad day light. 

Loan sharks often

• offer a cash loan but do not give any paperwork
• take your benefit or bank card as security on the loan 
• don't tell you when you will finish paying 
• increase the amount, even through you make regular payments 
• threaten or use violence to get money from you. 

We are working with the Illegal Money Lending Team to provide intervention, support and education around loan sharks and money lending. 

• If you have borrowed money from a loan shark, you haven't broken the law, they have. 
• There is a short video will open in YouTube: https://youtu.be/fpReOMTn6EQ?si=NcrXnELFVkDl7xDL
• The video will explain the process of reporting a loan shark and the support you will receive in doing so.  
• You can report:
  • on behalf of a friend or neighbour you believe is being taken advantage of by a loan shark?
  • via https://www.stoploansharks.co.uk/report-a-loan-shark or call 0300 555 2222. All calls are confidential. 
  • by text message to 07860 022 116. 

31 July 2024: Domestic abuse & violence - How to find help

Independent Domestic Abuse Services (IDAS):

• is the largest specialist charity in the North of England supporting people affected by domestic abuse and sexual violence.
• includes children and young people, who are often the hidden victims in abusive households. 
• will most likely be able to assist you, your friend or colleague who argues with their partner or family member, or has an ex-partner who won't leave them alone.
• offers free confidential support, advice and safe accommodation.
• Helplines: 0808 2000 247 (National 24 hours) | 03000 110 110 (North Yorkshire & Barnsley)
• Scarborough IDAS: 01723 354874
• https://idas.org.uk

15 January 2024: Young People - Are You Fearless?

You do not have to speak to the Police | Your details are not passed on | You won’t have any follow up | You won’t have to go to court | The only person who knows you have reported the crime is you

Reporting is different to “snitching” or being “a grass” | Snitching gets someone in trouble | Reporting gets someone out of trouble | You can find out more here: Fearless: Anonymous Reporting for a Safer Community | Crimestoppers (crimestoppers-uk.org)

9 January 2024: Report details of all stolen goods - the Police can publicise to deter sale/purchase on

Report the detail of all stolen goods, so the Police can publicise on social media to deter sale/purchase on:

• Report via 101 or the 101 Occurrence E-mail Reporting Form
• Include the serial numbers of any equipment
• Include the vehicle identification numbers as well as registered numbers of any vehicles
• Include images if possible

General Fraud & Crime Prevention Alerts

Stay one step ahead - Don't fall for scams!

You wouldn’t let a thief enter your home, but what if the thief was masquerading as someone familiar, such as a postman, and tricked you into opening the door?

Criminals work in a similar way - whether by phone, text, e-mail or WhatsApp etc, criminals impersonate trusted organisations by making credible, official sounding phone calls or creating legitimate-looking messages and websites in order to trick people into opening the doors to their personal information. Once criminals have this information, it can be used to perpetrate fraud and cyber crime against you, or in your name.

Most scams start with an unexpected phone call, email or text message. Whether asking you to “verify” your bank account details, pay overdue tax or claim a rebate, refund, win or prize, the goal is usually the same - to trick you into revealing personal and financial information. 

Here’s some simple advice you can follow when it comes to dealing with possible scams:

• STOP: Unsolicited offers of large sums of money in return for a small upfront payment should always raise a red flag. Taking a moment to stop and think before parting with your money or information could keep you safe.
• CHALLENGE: Could it be fake? After all, you can’t win a prize in a competition you didn’t enter. Remember, It’s ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you. Be wary of unsolicited callers instructing you to pay fees or fines using a gift card or voucher. Legitimate organisations would never do this.
• PROTECT: Contact your bank immediately if you think you’ve fallen for a scam and report it to Action Fraud.

1 - If you have any doubts about a phone call or message, contact the organisation directly.

If it's a call, hang up, wait a few minutes and have a brew before calling a number you trust*.

If its a message don’t click any of the links - they may lead to malicious websites designed to steal personal and financial information.

*Don’t use the numbers or address from the caller or in the message – use the details from their official website, your bank statement, most recent bill or letter. Remember, your bank (or any other official source) will never ask you to supply personal information over the phone or via email.

2 - If you think an email could be a scam, you can report it by forwarding the email to: [email protected]. Send us emails that feel suspicious, even if you're not certain they're a scam - we can check.

3 - Most phone providers are part of a scheme that allows customers to report suspicious text messages for free by forwarding it to 7726. If you forward a text to 7726, your provider can investigate the origin of the text and arrange to block or ban the sender, if it’s found to be malicious. 

• iPhone or iPad: How to forward a text message:
  • 1 - Take a note of the number that sent you the message.
  • 2 - Press and hold on the message bubble.
  • 3 - Tap More.
  • 4 - Select the message or messages you want to forward.
  • 5 - Tap the arrow on the bottom right of your screen.
  • 6 - Input 7726 and send.
• Android: How to forward a text message:
  • 1 - Take a note of the number that sent you the message.
  • 2 - Enter the conversation then press and hold on the message bubble.
  • 3 - Tap on the three vertical dots on the top right of your screen.
  • 4 - Tap Forward.
  • 5 - Input 7726 and send.
• If 7726 doesn’t work, you can find out how to report a text message by contacting your phone provider.
• You can also take a screenshot or screen recording of the text message and send it to the National Cyber Security Centre at [email protected].

4 - If you’ve lost money or provided personal information as a result of a phishing scam, notify your bank immediately and report it to Action Fraud: www.actionfraud.police.uk

For more advice on how to protect yourself online, visit: cyberaware.gov.uk